We will accept returns 14 days from the date your order is delivered provided that the products are in their original condition unworn, unwashed and with tags or if they have a manufacturers defect. If you would like to return an item for another item or size, we will exchange your item to any item of equal value.
First of all contact us at firstname.lastname@example.org and include your order number in the subject line and reason(s) for the return or exchange. Please make sure your return address. We cannot guarantee all items and sizes will be in stock for exchange. Returns typically take 3-5 business days to process, excluding the day it was received. All orders are shipped with a prepaid return label for your convenience
Note: We do not accept returns on items that are marked as “FINAL SALE” unless otherwise noted.
Do I get free returns?
We do not offer free returns, original shipping charges are non-refundable at this time. All returns and exchanges will be sent back at the customer’s expense. If we made a mistake or the item arrived defective, please contact us and we’ll make things right
Mail your return to:
Art by Gifted Hands
Using our secure online service at loviyu.com is easy and quick.
Your order will be sent out within 1-3 business days of receiving it but most orders will ship within the next business day. After you order you will receive an order confirmation via email.
What’s the status of my order?
Once you place an order, you'll get an email confirming your purchase. We ship orders out within 24 hours of receipt. Shortly thereafter, you’ll receive an email with the shipping status and estimated delivery date.
Can I change or cancel my order?
Of course you can modify or cancel your order after it has been placed. We usually ship out orders within 1-2 business days, so it is recommended that you reach out to us as soon as possible at email@example.com
I have a question about my order, what should I do?
Please contact us at firstname.lastname@example.org and include your order number in the subject line
Where do you ship to?
We ship to domestic only
How long does shipping take?
We ship within 2-3 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. If you do not receive tracking information from us within six business days of your order feel free to follow up with us at - email@example.com
All orders are shipped via USPS
Domestic Shipping (United State)
Standard Shipping (USPS First Class and Priority): 5-10 business days
Express Shipping (USPS Express Mail): 2-3 business days
Do you have physical stores or are there other places on the internet to buy Art by gifted Hands goods?
No. Currently we are an online, direct-to-consumer brand.
Can you notify me when a product is back in stock?
Yes. Join our email list to notify you when our products are back in stockJoin our email list
What payment methods do you accept?
We accept all major credit cards.
How will I know my size?
Visit our sizing chart to see which fit will work for youSizing Chart Page
Art by Gifted Hands uses Payment Card Industry Data Security Standard (PCI DSS) provides by STRIPE
Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we make use of best-in-class security tools and practices to maintain a high level of security at Stripe.